GUARANTEE

KITCHENS

Every Mood Kitchen comes with a guarantee that covers installation, hardware and cabinetry for a full 10 years. Benchtops, accessories and appliances carry the manufacturers guarantee. For information and details regarding exclusions, claims and a transferable guarantee please contact us via our Contact page.

FURNITURE

 

Every Furniture order comes with a trusted 5 year guarantee unless otherwise stated. Sofas carry a 5 year warranty on the frames and a 3 year warranty on the fabric.The warranty starts from the day you receive your product and we warrant our product to be free from defective materials or workmanship for the length of the warranty period. The warranty is not transferable and only covers the original purchaser. Products must be purchased from an authorized store and you must hold the original store receipt (proof of purchase) to claim under warranty. The warranty is for home use only, goods used in a commercial environment will render the warranty void. Mood reserves the right to repair or replace any product that falls under the normal warranty conditions. Mood also reserves the right to refuse any warranty claim if under inspection the product failure is due to causes other than defective workmanship or materials that fall outside the normal warranty conditions. We will meet all our obligations regarding warranties as set out in the Consumer Guarantees Act.

BATHROOMS

Every Mood Bathroom comes with a guarantee that covers installation, hardware and cabinetry for a full 10 years. Benchtops, bathroomware and accessories carry the manufacturers guarantee. For information and details regarding exclusions, claims and a transferable guarantee please contact us via our Contact page.